Let us ask you this: Have you ever been outside on a cold Winter day and found that your butt was so cold you could no longer feel it? Or have you talked yourself out of going out into the cold because putting on snow pants seemed like too much of a hassle? Or maybe you find yourself wishing for a little more modesty over your leggings on your way home from yoga? If you answered yes to any of these questions than a Skhoop Skirt is for you! 

But isn't a down skirt puffy? I don't want to look like the Michelin Man! We are The Original Skirt Company, and luckily for you we have learned a thing or two over the last 20 years in business.  One of which is how to make an insulated skirt look both cute and keep you warm on even the coldest of winter days!  Designed by women for women, we pride ourselves in offering a wide selection of insulated skirts so you can be certain to find one that is perfect for your lifestyle.  

The question of the century! As you probably know, women's sizing is all over the board so it really depends on what you are used to. Some customers say our garments run small, others say they run big, it is all a matter of perspective.  As a European brand, our sizing tends to follow European standards which typically runs a little smaller than standard American sizing. With that being said, our garments are comparable in size to most other outdoor companies.  Most of our garments are designed to be worn over lightweight layers.  If you plan to layer your new Skhoop garment over several bulkier layers than you may consider ordering up in size.  

We know how important it is to be confident in the size that you ordered so please send us an email at info@skhoop.us if have any questions and we will be happy to offer you personalized sizing recommendations! 

Our full size chart can be found here

Down skirts will be your warmest option. Down works well in most environments, though it does not provide much insulation once it gets wet.  Generally speaking, down does not breathe as well as synthetic insulation, so down skirts are best suited for light activity where you are unlikely to be putting off a lot of extra body heat.  All of our down garments contain only Responsible Down Standard (RDS) down, meaning that all the down and feathers used in our garments are ethically sourced. 

Synthetic insulated skirts (or vests and jackets!) are great for more active endeavors as they will breathe better than their down counterparts. For this reason, many of our styles that are designed specifically with active pursuits in mind use a synthetic insulation.  While synthetic insulation is not waterproof, it does perform better when damp compared to down.  If you live in a damp environment, we would recommend choosing a style that uses a synthetic insulation.  Several of our synthetic garments use Primaloft®  Eco which is an insulation material made from recycled fibers.

We're glad you asked! We use a two-way zipper in many of our garments for ease and flexibility of use.  Most of our skirt styles have a two-way zipper on one side of the skirt. We did this so you can unzip the skirt completely to take it on and off.  No more needing to step through your skirt with wet and dirty shoes! Wanting to run, ski or bike in your skirt? Unzip a little from the bottom to allow for greater range of motion!

Even more important are the two-way zippers on our long vests. This was a very intentional design feature, so listen up! Our thighs and bums are strong and powerful and they allow us to do so many wonderful things. However, their strength is no match for even the best YKK zippers in the land.  When wearing your long vest, it is recommended that you unzip the zipper from the bottom to ensure that your strong and powerful legs don't add any extra stress to the zipper.  This is particularly important if your vest is on the snugger side. 

Please note that damage caused by improper use of the garment, this includes not using the two-way zipper (there are for a reason!) is not covered under our warranty policy.  So don't forget to unzip your long vests and jackets from the bottom to prevent added stress! 

We are always happy to help! The quickest way to get ahold us is by sending an email to info@skhoop.us. You may also contact us by calling 907-258-0777. 

Yes! Please call our office at 907-258-0777 and we will be happy to help you. If we aren't available, please leave us your name and phone number and we will call you back as soon as we return to the office.  Please note our office is located in Alaska, which is one hour behind PST.

Please have your method of payment and item details prepared in advance. Thank you!

Yes. All international orders are subject to taxes and duties. When you go to checkout, you will see an estimate of the taxes and duty that will be due. Please keep in mind that this is an estimate only and actually charges may be different. At the time of checkout the only thing that you are paying for is the garment(s) and shipping. 

Duty and tax will be collected by the shipping carrier. In most cases, they will contact you at the email address that is associated with your order providing a link where you can pay the tax and duty online. Please note that the shipping carriers will not deliver your order until these charges have been paid. 

All orders ship from our warehouse in Anchorage, AK.  We offer free USPS shipping for all orders over $150 (within the US only).  For orders that do not qualify for free shipping, we charge a flat rate of $10 for shipping. 

Want your order faster? We offer FedEx 2-Day shipping for $20.  Please note that FedEx generally does not deliver on weekends. 

For orders within Alaska, USPS is generally the quickest shipping option with transit times of 1-3 days once we ship your order. Outside of Alaska you can expect a 3-5 day transit time with USPS once your order leaves our warehouse.  

Shipping to Canada?

Due to the current Canada Post strike, our shipping costs to Canada have increased exponenstially. At this time, all orders to Canada will be charged a $75 shipping charge. If your shipping costs ends up being less than this, we will refund you the difference. 

Please note that shipping transit times to Canada vary widely based on location. For more urban areas, transit times can be 3-7 days. Rural areas may have transit times of up to three weeks.  

Shipping Disclaimer 

Once a package leaves our warehouse, it is in the hands of shipping carriers working independently from Skhoop. However, we are here to help provide direction and support to help resolve your shipping concerns or mishaps. 

We ship most orders out within one business day, so it is important that you contact us ASAP with any adjustments that you need to make to your order. Send us an email at info@skhoop.us with any order changes, please be sure to include your order number. 

First off, thank you for your order! We ship most orders within 1-2 business days of the order being placed. We do not work on the weekends.  Please note that during busier times, such as during sales and the holidays, it may take us 1-3 business days to ship your order.  

Once your order has shipped you will receive an email with the tracking information.  Within Alaska you can expect to see your order within 1-3 days of it leaving our warehouse.  Within the continental US, transit times are generally 3-5 days unless you have chosen expedited shipping, then it will be shipped with FedEx 2-Day service.  

Whoops! Please send us an email at info@skhoop.us and we will send you the correct item ASAP.  

Whoops! Please send us an email at info@skhoop.us and we will send out the missing piece ASAP!

Our full return policy can be found by following this link: RETURNS

Unfortunately, we do not cover the cost of return shipping. 

US Customers: When you submit your return request we will send you a prepaid USPS return shipping label. A $10 return shipping fee will be deducted from your refund (unless you are choosing to exchange your item, or opt for store credit, then we cover ther return shipping). 

Canad Customers: Unfortunately, we do not offer return shipping labels for international returns. Please send us an email at info@skhoop.us and we will send you return instructions. 

Please note that we are not responsible for your package until it has been delivered to our warehouse.  We recommend shipping your return with a carrier that provides a tracking number. 

All returns and exchanges must meet the requirements outlined in our return policy.

We do accept returns and exchanges for gifts.  Please send us an email at info@skhoop.us so we can help you with the next steps. 

We do our best to process returns as they arrive in our office.  However, during busier times (October-January) it may take up to 5 business days for your return to be processed.  You will receive an email confirmation once the refund has been issued but please note that it may take an additional 1-3 business days before your bank posts it to your account.  

We are only able to refund the original form of payment. If you would like your refund in the form of a gift card instead, please indicate so on your return paperwork.  

Please follow this link for our full Warranty Policy: Click Here

It's a lot easier than you think! Follow our care instructions by following this link: Click Here. 

Unfortunately, snags and tears happen- hopefully it happened while you were out doing something fun! Luckily, we have a fun way to add some flair to your repair with our custom Noso Patches.  With many different sizes and designs to choose from, you can choose the patch that is best suited for your repair.  Repairing your garment is a sustainable choice that will save you money and help keep down textile waste!

Unfortunately, we do not offer repairs. However, a tailor in your area should be able to help you out!  While we have found that most are able to do this, it is best to make sure that they have experience working with down or insulated garments.  

If you live in the Anchorage area, Oak's Tailor and The Fixed Line both do a great job with repairs. For those of you outside of Alaska, we have had several customers use Repair Lair.  They are located in Minneapolis but take mail in repairs from all over the country.  Please contact them directly with any specific repair needs. 

Wondering if your repair is covered under warranty? Read our full warranty policy here.