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Returns

RETURN and EXCHANGE POLICY

Skhoop Return Policy

    Returns must be made within 30 days of the purchase date.
    All merchandise must be unwashed, unworn & in 100% resalable condition.
    All tags must be attached to the garment and payment confirmation paperwork must accompany the return.
    Please complete the “Skhoop Return/Exchange” form and submit it along with your return.
    Once the returned garment is received we will process the refund within 5-7 business days.
    The refund is awarded to the original credit card of purchase only. We do not offer store credit.
    We do not offer refunds on sale items.
    All garments are subject to inspection. Any item that fails to meet the required return standards mentioned above will be sent
    back to the customer.

Skhoop Exchange Policy

    Exchanges must be made within 30 days of the purchase date.
    All merchandise must be unwashed, unworn & in 100% resalable condition.
    All tags must be attached to the garment and payment confirmation must accompany the exchange.
    Please complete the “Skhoop Return/Exchange” form and submit it along with your exchange.
    If we do not have the requested exchange in stock at the time of processing the original card of purchase will be refunded.
    We do not offer exchanges for styles other than the one originally purchased due to price differences. If you wish to receive
    a different style please return the unwanted item in accordance with the Skhoop Return Policy and purchase your preferred
    style online.
    Once the exchanged garment is received we will process the exchange within 5-7 business days.
    We do not offer exchanges on sale items.
    All garments are subject to inspection. Any item that fails to meet the required exchange standards mentioned above will be
    sent back to the customer.

Please ship your return or exchange to:

SKHOOP Returns
1413 G Street
Anchorage, AK 99501