Anything discounted more than 20% is Final Sale. Final Sale items aren't eligible for return or exchange — no exceptions.

Have a Final Sale item you're looking to pass on? Check out SKHOOP Looped — our resale site where you can sell Final Sale items, as well as any gently used SKHOOP gear.

We accept returns and exchanges within 30 days of delivery. Items must be unworn, unwashed, unaltered, and returned with all original tags attached.

Unworn doesn't mean you can't try it on! Try it on at home, indoors, like you would in a fitting room. Just don't wear it out — or while you're doing the dishes, making dinner, or brushing your teeth. You get the picture.

All returns are inspected when they arrive. We can't refund or exchange items that have been worn, washed (or smell like laundry soap), are missing their original tags, or are Final Sale.

Signs of wear include:

• Deodorant, makeup, or toothpaste marks
• Odors — smoke, perfume, body odor, or otherwise
• Excessive pet hair

Items that don't meet these requirements will be sent back to you.

If missing tags are the only issue, we may accept the return at our discretion, minus a retagging fee.

All returns and exchanges go through our online return portal — it only takes a few minutes.

Please use the shipping label from the portal. It's how we track your package and get your refund or exchange moving quickly. Please don't mail your return to the address on your original package — returns sent without a portal label may be delayed, and we can't guarantee a full refund.

During the return process, you'll choose from:

• Exchange for any other style, size, or color (price differences may apply)
• Refund to your original payment method
• Store credit

If your requested exchange item is no longer available, a refund will be issued to your original payment method.

• Checkout+ — If you added Checkout+ ($3.98) at the time of purchase, return shipping is included.
• Standard returns — A $10 return shipping fee will be deducted from your refund or store credit.

Original shipping charges are non-refundable.

Once your return arrives, please allow up to 10 business days for us to inspect it and process your refund, exchange, or store credit.