We are sorry things didn’t work out, but we are happy to assist you with your return.
If you'll be mailing your items back, please click HERE to start the process.
Please note that you will need the order number from your packing list to complete the request.
Your order number must begin with the prefix OSKHW for the system to recognize your order.
If you're unable to access your return through the link above, click HERE.
If you live in Anchorage, you may return your to the secure dropbox outside our warehouse. Please be sure to include your original packing slip with your return. Please note that due to COVID-19 precautions customers are not allowed inside our warehouse.
Once we receive your return, we'll refund you minus a flat rate of $10 for the return shipping/handling (US only, please see our Return Policy for international returns). Returns made to our warehouse dropbox will not be charged for return shipping/handling.